HR create drag v culture change through HR Sometimes, in fact frequently, when I look at organisations about to embark on change or who are agile and under constant change and flow a number of functions stand out as potential drag to the change. One of these is the HR function. Hr can be seen from the […]
Read moreHow management can prevent the downside of change It has been found through a series of studies that staff cutbacks, particularly in service industries, invariably have a negative impact on frontline employees’ ability to interact successfully with customers. For example over nine years in the US healthcare industry, the number of patient interactions per employee […]
Read moreWhat is evidence-based decision-making? It may not be what you think? The counter-intuitive side of evidence-based practice. Opinion-based decisions When people make decisions about things on a daily basis, for example, what eat or what to wear, they usually do so based on their own opinions, likes, dislikes, personal taste, habits and a range of other […]
Read moreA new research study shows why you have to get learning and knowledge management aligned in your organisation. Learning and unlearning Collective knowledge and the ability to learn and unlearn in an organisation are critical assets in improving organisational performance, increasing profitability, and ultimately creating and maintaining a competitive advantage. However, uncertainty over how exactly […]
Read moreIn last Thursday’s post What’s the difference between data and evidence? Evidence-based practice I made the statement that “you may be surprised to find that people also become much more adaptable and flexible as well” with evidence-based practice. Evidence-based people are more flexible and adaptable than fact based people How evidence-based practice makes people more […]
Read moreHow to prevent disruptive innovation taking your company down… The history of the smartphone – the winner’s tale The losers’ tale So what is this all saying? How to survive disruptive innovation In the world of technology business, there is a lot of Darwinist evolution taking place where even the largest businesses can be […]
Read moreData v Evidence Data Not so fast Evidence Does it matter? A test of evidence-based practice Hypothesis The crux of the matter between data v evidence is this… Summary Data v evidence Data v evidence: This is the first article in a series about evidence-based practice. In this post, I look at the critical difference […]
Read moreNew research has unravelled the dark side of relationships (business). This research briefing looks at the dark triad of relationships… Balance Management analysis The 3 factors of business communications Conflict What generates conflict Power Dependence The ‘dark triad’ of relationships References All of us have probably had issues with a telephone or utilities supplier at […]
Read moreHow we choose leaders. Research just published looking at how we decide whether to approve of a leader or not has come up with some interesting results. Leadership endorsement The study Social Identity Theory How we decide what leader we want What this means Reference Get the full research briefing – free Leadership endorsement How […]
Read moreThe Expert Coach: The clean v expert coach debate Clean v expert coach Clean coaching Expert coaching The clean coaching dilemma The expert coaching dilemma What the research says The expert coach Is it real expertise? Accidents and experience Expertise is more than experience Impressive Get free research briefings, infographics, video research […]
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