Business process management (BPM) and how to make it successful

Research Briefing

Keywords: business process management, BPM, critical success factors

In the face of continual change and development across political, economic, scientific, social, technological, environmental and legal realms many organisations and businesses are turning to Business Process Management in order to increase effectiveness and efficiency.

Business Process Management

As the name implies, Business Process Management focuses on improving organisational performance through a series of strategies that can be either highly structured and repeatable or more unstructured and variable, concentrating on improving the management of the organisation’s business processes.

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Sofronio Jadulco

Sophie is a core member of the Oxford Review. She started working with us in 2017 and hands a diverse range of really important jobs from social media to marketing and customer support. Sophie is the efficient member of the team, making sure all those background tasks get done just right. Without her, almost none of what happens in the background would get done.