Business process management (BPM) and how to make it successful

Research Briefing

Keywords: business process management, BPM, critical success factors

In the face of continual change and development across political, economic, scientific, social, technological, environmental and legal realms many organisations and businesses are turning to Business Process Management in order to increase effectiveness and efficiency.

Business Process Management

As the name implies, Business Process Management focuses on improving organisational performance through a series of strategies that can be either highly structured and repeatable or more unstructured and variable, concentrating on improving the management of the organisation’s business processes.

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