Lean – the management consultant’s paradox

Research Briefing

Keywords: lean, lean thinking, management consulting, change management, lean implementation, learning, learning culture, organisational development

The concept of lean has grown from an operational set of tools to reduce waste and increase value into a complete management philosophy of excellence, that involves a range of other ‘soft’ factors, such as leadership, management, learning and engagement. Additionally, lean has spread from manufacturing into other areas such as services, health, aviation etc.

During the evolution and growth of lean and lean principles, factors such as organisational learning and knowledge management have come to the fore. This developing notion of lean focuses very much on employee engagement and participation in the development of a learning culture, in which the employee has ’voice’ and empowerment and, in essence, drives the learning and organisational development agenda and process.

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Sofronio Jadulco

Sophie is a core member of the Oxford Review. She started working with us in 2017 and hands a diverse range of really important jobs from social media to marketing and customer support. Sophie is the efficient member of the team, making sure all those background tasks get done just right. Without her, almost none of what happens in the background would get done.