Measuring organisational alignment and performance

Research Briefing

Keywords: organisational alignment, organisation structure, organisation performance, measurement, measuring, organisational change, change

The last 50 years of research into organisational performance has been marked by an increase in quantitative measures of organisational performance. Quantitative measurement provides a level of objectivity and the ability to make comparative decisions based on ‘the numbers’. Alignment Whilst quantitative measurement is not everything when it comes down to understanding and analysing organisational performance, it has become increasingly important. An important aspect of producing improvements in performance is the alignment of a range of elements within the organisation.

The question is which organisational elements need to be aligned in order to produce the outcomes required?

This important research briefing finds that there are three main elements that need to be aligned and that there are three types of measurement that can be used.

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