This one thing predicts intercultural harmony and productive working relationships

Research Briefing

Keywords: Cultural harmony, cultural humility, relationship quality, interethnic relationships, work psychology

In today’s multicultural and multi-ethnic workplaces and society, the ability to work productively together, regardless of ethnic or cultural backgrounds, is essential for a range of organisational outcomes including:

  • Productivity
  • Leader-Member Exchange (LMX) – the relationship between a leader and individual followers
  • Inter-team and intra-team cooperation and collaboration
  • Effective organisational flow dynamics
  • Reduction in conflict and stress.

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