How universal are knowledge management practices?

Research Briefing

Keywords: Knowledge management, HRM, Types of knowledge management

There has been a significant shift over the last 50 years in what creates industrial value from tangible assets, such as physical products, land and financial capital, to intangible products, such as knowledge. At the centre of this shift has been the development of knowledge management as a significant form of productive capacity.

The importance of knowledge management for productive outcomes for an organisation has been growing apace and a growing swathe of research has found that knowledge management practices are inextricably linked to organisational performance, competitiveness and innovation.

Indeed, it is now understood that focusing on knowledge management processes is a central aspect of organisational development and organisational change, to the extent that, recently, organisations are fairly productive to centre their change efforts around knowledge management practices.

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