What does engagement really mean? | The Oxford Review

What does engagement really mean?

Research Briefing

Keywords: engagement, engagement work, performance, task performance, personal engagement, work engagement, job engagement

An area of increasing interest, both within organisations and research, is that of engagement work. However, when you start to delve into what people mean by engagement, you get a range of different answers. Katz and Kahn first coined the phrase ‘work engagement’ in 1978 and they framed it as an ‘attachment of oneself with one’s role’. However, as researchers and practitioners started to become interested in engagement work, three major understandings about engagement have emerged:

  1. Personal or psychological engagement
  2. Engagement with a job or a role, and
  3. Engagement with work as a general concept.

A new (2018) study looking to create an empirical classification of engagement work has made a spirited attempt to work out scientifically what factors are involved in engagement.

Get the full research briefing including all references

 

About our research briefings

 

Disclaimer: This is a research review, expert interpretation and briefing. As such it contains other studies, expert comment and practitioner advice. It is not a copy of the original study – which is referenced. The original study should be consulted and referenced in all cases. This research briefing is for informational and educational purposes only. We do not accept any liability for the use to which this review and briefing is put or for it or the research accuracy, reliability or validity. This briefing as an original work in its own right and is copyright © Oxford Review Enterprises Ltd 2016-2019. Any use made of this briefing is entirely at your own risk.