What makes workplace coaching effective?

Research Briefing

Keywords: coaching, coaching effectiveness, learning, learning and development, workplace coaching, self-efficacy, coaching motivation, goal orientation, learning goal orientation, trust, interpersonal attraction, feedback intervention, supervisory support

Workplace coaching has become one of the fastest growing learning and development interventions in organisations today. It is estimated that there are more than 100,000 workplace coaches around the world.

There is little question about the potential effectiveness of workplace coaching, with
many previous studies showing that such interventions can have a positive effect on:

  • employee performance
  • organisational performance
  • workplace effectiveness
  • improved working practices
  • enhanced organisational citizenship behaviours
  • better working relationships
  • improved levels of flexibility

and a range of other reported and evidenced benefits. However, there is still much to be done, in terms of research, on what factors predict effective workplace coaching.

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