Keywords: knowledge management, knowledge management success, organisational factors
Knowledge, in any organisation, is, and should be, considered to be a strategic asset. As such, knowledge management (the collection, collation, storage, dissemination and appropriate use of knowledge) should be considered a high priority in any organisation or company. Many previous studies have shown that constructive knowledge management is a key element in an organisation’s competitive advantage, operational success, productivity and profitability.
A new review of previous research studies has been conducted to see what correlations there are for organisational success factors of knowledge management in peer-reviewed research papers published since 2000. In short, the study wanted to find out what factors have been found that predict knowledge management tool success.
This research briefing is really useful for anyone involved in learning, knowledge management and organisational development.
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