When employee passion turns to exhaustion

Research Briefing

Keywords: employee passion, harmonious passion, obsessive passion, emotional exhaustion, deep acting, surface acting 

It is generally assumed that employee passion is a good thing for both the employee and the organisation. However, this may not always be the case. A new (2019) study looking at the connections between employee passion, emotional labour and emotional exhaustion has had some interesting findings which challenge the common perception that employee passion is a wholly positive trait. 

This research briefing is important reading for managers and anyone involved in Human Resources, coaching or interested in employee health.

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