Keywords: innovation, product innovation, process innovation, innovation capability, organisational innovation capability, management, management practices, human resource management, HRM
One of the most important sources of competitive advantage for any organisation is that organisation’s ability to innovate. This is particularly the case in volatile, uncertain, complex and ambiguous situations or environments. Previous studies have found that an organisation’s innovation capability is not directly related to the amount of innovation or competition that exists within the organisation’s sector.
Broadly, there are two types of innovation which enable an organisation to remain competitive and viable in a rapidly changing environment:
- Product or service innovation
- Process for systems innovation.
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