Being adaptable at work – its all about job satisfaction, performance and this... | The Oxford Review - OR Briefings

Being adaptable at work – its all about job satisfaction, performance and this…

Research Briefing

I was in a local Chinese take-away last night and asked if a certain dish could be done without the chicken being in batter. The answer was “no”. So I asked if the next dish down contained chicken without batter. The answer was “yes”. So I then asked why, as they cooked everything fresh (it is actually cooked in front of you) I couldn’t have the chicken without the batter in the sauce from the first dish.

The response was “No it’s not possible”. When I asked why that answer was, “Because this dish has chicken with batter. Chicken without the batter is not possible in this dish!” One of the chefs then came over and asked what the problem was. When I told him he said “Yes that’s not a problem”.

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