Can Action Learning be used to improve knowledge, skills and confidence in communications? | The Oxford Review - OR Briefings

Can Action Learning be used to improve knowledge, skills and confidence in communications?

Research Briefing

Keywords: knowledge transfer, knowledge, Action Learning, coaching, behaviour change, organisational learning, skills development, confidence, communities of practice

Effective communications is an essential skill in any context. The development of high levels of communication skills is a critical development need in most organisations. Sadly, the connection between knowledge/expertise and communication capability often appears to be in some form of inverse relationship!

Again, using just experiential learning as a vehicle for individuals’ ability to learn and improve the effectiveness of their communication skills is often somewhat less than desirable. Anything that helps to increase the effectiveness of communications and knowledge sharing in organisations can only be an advantage.

A new (2019) research study f has looked at whether Action Learning can be used to impact the levels of knowledge, skills and confidence of learners developing communication skills. This research briefing will be useful for anyone interested in Action Learning and Communication Skills Development.

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