Critical Cultural Competence | The Oxford Review - OR Briefings

Critical Cultural Competence

Research Briefing

Keywords: Culture, Organisational culture, Almutairi’s critical cultural competence scale, Cultural competencies, critical cultural competencies

Critical Cultural Competence is a set of practices aimed at helping people to manage the difficulties that tend to arise during cross-cultural interactions.

There are four components to Critical Cultural Competence that lie in the cognitive, behavioural, and affective domains.

1. Cognitive competencies
a. Critical awareness – this refers to the ability to be able to recognise sociocultural differences, differing individual attitudes and biases, and to identify and predict the consequences of cross-cultural interactions
b. Critical knowledge – this refers to knowing and understanding about cultural differences and similarities, and understanding the communication challenges that arise due to cross-cultural differences

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