Decision-making under stress – does emotional intelligence actually make a difference? | The Oxford Review - OR Briefings

Decision-making under stress – does emotional intelligence actually make a difference?

Research Briefing

Keywords: emotional intelligence, decision-making, leadership, SME’s, cognition, thinking, ability, emotion regulation

There has been a veritable explosion of research and interest in emotional intelligence as a concept since the early 1990s, as can be evidenced by this plot of research articles since 1900.

Apart from a little blip at the end of the second world war (1949-56), the idea of emotional intelligence has only become a serious consideration over the last 20 years or so. It is now a core interest, both to researchers and practitioners in organisations.

The study

The researchers wanted to know how emotional intelligence impacts decisionmaking under stress. In order to do this, they focussed on stress-based decisionmaking in 70 SMEs (Small and Medium Enterprises).

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