Keywords: Lean, lean implementation, lean principles, culture, organisational culture, learning
Over the last 30 years, lean principles have become mainstream, across and within many organisations, both in manufacturing and service industries. However, there are an increasing number of stories, evaluations and research studies that are showing that lean implementation to be fraught with difficulties. Further, there is much evidence to show that organisations instigating lean are not getting the results they anticipated.
This research study was a longitudinal (over a period of eight years), qualitative study to examine the issues of implementing lean in non-traditional workspaces in the UK.
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