Management Research Briefing Downloads

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https://youtu.be/SG1WQpPkVfM Many studies over the years have shown that conflict in the workplace often has a negative impact on productivity. Research just published asked whether conflict management within teams does…

https://youtu.be/-DYZVZ0bKdk The idea that, among customers in retail environments, the adage ‘birds of a feather flock together’ appears to be true for sales at least. A new study looking at…

https://youtu.be/dB2pVUHX5_E All of us have probably had issues with a telephone or utilities supplier at some point. Some of the larger companies frequently have very poor customer service reputations and…

https://youtu.be/NEemKznWcwI An interesting paper, just published, about the tensions faced by leaders in health care scenarios. It shows some really useful constructs for leaders and managers in other contexts. The…

https://youtu.be/KbI7qACUe9w Research into company computer abuse in Korea has thrown up an important difference between East Asian workers and their Western colleagues: where Westerners may be more afraid of being…

https://youtu.be/etGGT_QA3yA How protests gather momentum and why often they don't. Whilst at first sight this may appear to be a bit of an odd research subject for us to be…

https://youtu.be/WamRmk3X02Q When people commonly think of ‘amoebas’ they tend to think of a single cell organism. However, there is a recent concept in management, the Amoeba Management System that has…

 

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