Should job applicants display excitement or calmness? The importance of ideal affect | The Oxford Review - OR Briefings

Should job applicants display excitement or calmness? The importance of ideal affect

Research Briefing

Keywords: recruitment, recruiting, emotion, emotional display, emotion display, ideal affect, culture, organisational culture

Displays of emotion in the workplace are interesting as it tells us a lot about the culture and acceptance of emotional displays within an organisation. Organisations are notorious for allowing certain displays of emotion and frowning upon others. What is and isn’t acceptable as an emotional display depends greatly on the organisational culture and, of course, the national culture within which the organisation is situated.

A new (2018) study about to be published by a team of researchers from Hong Kong, China and America in the journal Emotion by the American Psychological Association looks at how differences in emotion impact employment prospects.

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