The downside of employee loyalty | The OR Briefings

The downside of employee loyalty

Research Briefing

Keywords: employee loyalty, job tension, inter-professional dysfunction and collaboration, well-being

There are myriad factors which contribute to organisational and employee performance. Some of these factors include things like employee engagement, loyalty, dedication, organisational commitment and job satisfaction, all of which have been found to be predictors of performance.

There is, however, a problem with much of the previous research in that it rarely takes the context into account. For example, are the staff engaging in the normal daily routine or in extraordinary difficult and stressful situations. There appears to be a general assumption that performance factors are ubiquitous, regardless of context. For example, employee loyalty is usually seen to be a wholly positive attribute that contributes to organisational performance both, at an individual and collective level.

A new study by a team of researchers from New England University, Griffith University and the Australian National University wanted to see whether factors like employee engagement is as ubiquitously positive regardless of the context.

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