Keywords: open innovation, knowledge management, knowledge transfer, coaching, university, university knowledge transfer, SME, small and medium enterprises, learning, organisational learning, performance enhancement, evidence based practice
A wide range of previous studies have identified the benefits that accrue to organisations from collaborating with universities and, in particular, gaining access to knowledge generated through scientific research. Research backed evidence-based practice within organisations has been shown to:
- increase organisational efficiency and effectiveness
- improve organisational decision-making
- increase organisational innovation capacity
- improving organisational problem-solving capability
Organisations which embrace inbound open innovation have been shown to benefit significantly from the stance as long as they have robust knowledge management processes and a learning orientation across the organisation and, in particular, at leadership management levels.
Open innovation refers to the process of using deliberate inflows and outflows of information and knowledge to enhance and accelerate internal innovation. Open innovation organisations can be compared to closed innovation organisations who rely entirely on internal processes and mechanisms for innovation.
In reality, many organisations are a mixture of both, although few have deliberated and purposeful policies, systems and structures for capitalising on in and outbound knowledge flows.
The researchers wanted to know whether a programme of training and coaching can improve the open innovation capability, knowledge management capability and knowledge transfer capabilities of SMEs, and whether any improvement in these has an impact on the organisation’s:
- level of innovation
- output effectiveness or organisational performance
This research briefing will be of interest to anyone involved in innovation, developing innovation capability, R&D or coaching.
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