Using technology to boost informal learning | The Oxford Review - OR Briefings

Using technology to boost informal learning

Research Briefing

Keywords: informal learning, technology, knowledge management, knowledge creation, workplace learning, learning, learning technology

Probably the most fundamental skill required in the workplace today is an individual’s ability to learn. Given the pace of change, the rate of adoption of new technologies and working practices, the role of formal (through training, coaching, workshops et cetera) and informal (through developing knowledge, skills and attitudes/beliefs in the workplace, in other words picking things up) learning has become critical if an individual is going to keep up and stay relevant.

Additional increased calls for flexibility, agility and responsiveness has placed additional learning burdens on almost every worker in the economy. From a research perspective, there has been an increase in interest around the development of informal and more naturalistic learning opportunities within the workplace, particularly focused on group, team and collaborative learning processes as these have been shown in a number of studies to improve work performance and overall organisational productivity performance.

A new (2019) study has just been published based on a four year-long ‘learning layers’ research project that ran across the EU looking at how technology can help to scale up informal learning.

This research briefing will be really useful to anyone interested in increasing employee and organisational flexibility and increasing organisational learning capacity.

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