When employees get p*$$ed off. What the manager does next makes a difference | The Oxford Review - OR Briefings

When employees get p*$$ed off. What the manager does next makes a difference

Research Briefing

It is estimated that somewhere between 50 and 70% of employees, will, at some point in their employment feel that the organisation has wronged, mistreated or let them down in some way.

These issues are referred to as psychological contract breaches. This is where an employee feels that the organisation has failed to fulfil its obligations to them. Over the years there has been a considerable amount of research attention looking at these psychological contract breaches and their effect.

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